Hello Our Dear and Wonderful Customers!

Let’s have a chat this evening. First off this blog post is late because we (Kimberly and I) have been working fast and hard continuing to ship out Flavor of the Month Card Kits. Now, we want to get these in your hands as quickly as you want them…we are finding though it is taking us a bit longer than expected. We do think we have a great product and want to get it into as many hands as would like to have it. And are we ever trying to do that…so with that we are going to change up a few things to this ever so fabulous and wonderful program to even make it better and more likely to get in your hands faster. I sent the following in an email last week that I will also post below:

Kimberly and I truly appreciate your business and your support of our Flavor of the Month card kits. We strive to provide you with the best possible service and product. We are finding that in an effort to alleviate frustrations for you who are anxiously awaiting the delivery of your kit and for the two of us who are feverishly packaging and shipping your kit we need to adjust our expectations.

Please know that we are working hard to improve this process when and where we can. Therefore, to keep the cost of this kit at the price we have it we feel it necessary to make some changes with some of the processes. They are as follows:

  • We are going to reveal the Flavor of the Month kit the 4th Saturday of the month in order to give us the whole month to get the kits assembled. (All this is done by hand, by us.)
  • We will begin shipping the next week after the reveal with an expectation of all kits being shipped out as of the the end of the first week of the following month. (For example: August reveal would be August 26, all packages will be shipped by September 9th) So packages could take up to two weeks after the reveal to ship out.

We want to get this product in your hands as fast as we can and we are doing our best to streamline this process to the best of our ability. Please know that we are working very hard to make improvements where we can. Should you have any questions or concerns please do not hesitate to let us know.

 

You can reach us by email  or by phone 352-445-3796

About the Author

Teresa Russell

Owner and CEO of Scrapping for Less

Bringing hot, trendy, scrapbooking supplies to customers is very important to me. Paper crafting, stamping, coloring, and card making is my passion. [VISIT MY BLOG]